We know from experience that past delegates have benefited enormously by mixing with other likeminded individuals in similar roles online or in person. It gives them the opportunity to share good practice and explore tried and tested techniques not just from us but from their peers.

We host effective training skills events for both Business to Business and the Employability, Social Care and Skills sector throughout the year.

Our events are highly interactive and information rich, which means availability can be limited.

You’ll also be pleased to know that any ‘virtual’ or ‘onsite’ event can be tailored for your organisation. Please email: audrey@outshinegroup.co.uk for more details.


Audrey hosts 4-5 free 30-minute webinars per year for the employability, skills, and social care sector.  Please contact should you wish to be notified as soon as dates are scheduled.


Up & Coming ‘Virtual’ Events

Look at the Calendar to see what events are scheduled.

During 2024 we’ll be hosting ‘SUCCESSFUL EMPLOYER ENGAGEMENT BY PHONE’ online, specifically for those within the employability, skills and social care sector who make outgoing calls.

If you don’t see anything that’s relevant, please email us with your enquiry.

Course Outlines


We’ll meet you in person at a training venue throughout the UK during 2024. The 3 courses will be Appointment Making by Phone, Successful Employer Engagement by Phone and Making Not Just Taking Orders.

Please do return here to get any updates.

Going Back to Basics: Making Your First Call to Employers – A Refresher Webinar

Are you ready to brush up on the essentials of making successful calls to potential employers and contacts?

Join me for this free short but impactful 30-minute online webinar that serves as the perfect refresher on what it takes to excel before, during, and after your first call. This session is tailor-made for professionals in the welfare-to-work, employability, social care, and skills sectors who are new to reaching out to employers and contacts.

If you need a confidence boost and a kick start to master the art of outgoing calls, this webinar is exactly what you’ve been looking for. During the session, I will delve into the following topics:

  1. The two must-have elements when preparing for a call.
  2. What pitfalls to avoid when trying to connect with the right person.
  3. The most effective strategies to use when trying to ask questions during a call, to help establish a need.
  4. Mastering the art of concluding calls to achieve your call objectives.

This is your chance to brush up your skills, get your confidence flowing, and make a powerful impact.

The host ‘Audrey Bodman’ has been delivering Employer Engagement Skills by Phone, over the last 30 years within the Welfare to Work, Social Care and Skills. You can gain more information about her by visiting Audrey’s LinkedIn

The next step is to book your place. Here’s the link to book: https://attendee.gotowebinar.com/rt/8113408884387202400

Upcoming Events

Successful Employer Engagement by Phone

July 16 @ 9:15 am - 4:30 pm

Successful Employer Engagement by Phone

August 15 @ 9:15 am - 4:30 pm

Successful Employer Engagement by Phone

September 12 @ 9:15 am - 4:30 pm