In the Welfare to Work, Social Care and Skills sector, building strong connections with employers and partners is crucial to success. However, lack of training and confidence often makes it difficult for employees to communicate the benefits of full or part funded schemes and create life-changing opportunities for customers. Read more below, about how we can help you…

Empowering Teams, Changing Lives

Our Employer Engagement Skills Training is ideal for professionals in the Welfare to Work, Social Care and Skills sector, in roles such as (but not limited to):

  • Employment Specialists
  • Apprenticeship Coordinators
  • Key Workers
  • Employer Engagement Executives
  • Regional Employment Managers
  • Recruitment Advisors
  • Team Leaders
  • Case Workers
  • Support Managers
  • Learning & Development Advisors
  • Industry Liaison Officers

We have a proven track record of success in training teams from local councils, universities, and training and apprenticeship providers to better reach out to employers, build relationships and create opportunities

Get in touch with us today to learn how we can support you to do the same.

A Personalised Training Experience

Led by Audrey Bodman FIEP, a seasoned expert with over 30 years of experience in the field, our virtual and in-person employer engagement courses equip teams with the skills to form sustainable relationships and better sell funded initiatives.

All our comprehensive training programmes can be personalised to your needs, and cover essential topics.

Our courses cater to the unique learning styles of individuals and utilise real-world scenarios, case studies, live demonstrations, worksheets, and constructive feedback to make learning stick well beyond the classroom.

To learn more about our courses, please see Course Outlines for further information.

Weekly Employer Engagement Tips Delivered To Your Inbox

Get the inside scoop on the latest, and most effective, employer engagement strategies. Sign up for our weekly top tip email newsletter and receive expert insights and actionable tips to your inbox every Monday. Subscribe now!

For a taste of what to expect in your Top Tips, click here.

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Keynote Speaking

“Audrey delivered a fantastic session on employer engagement to the Surrey Choices Employability team at our staff development day. We asked Audrey as members of the team had attended her sessions at BASE. Conferences or at online sessions during the pandemic. We knew that an ‘Audrey session’ would be motivating and uplifting- and she didn’t disappoint!! The session was clear, succinct and practical!! The team came away motivated and entertained!”

Sarah Oxby – Employability Area Manager – Surrey Choices

Be Inspired by Audrey

Audrey Bodman, our founder, and lead trainer, brings over 30 years of expertise in employer engagement to the stage. Her hour-long keynote talks are a powerful blend of inspiration and engagement, as she shares her wealth of knowledge and shows your audience the true impact of effective employer engagement.

Invite Audrey to be the keynote speaker at your next staff or supply chain event and give your attendees an experience they’ll never forget. Transform their understanding of employer engagement and inspire them to elevate their skills to better support customers.

Get in touch today to book Audrey for your event!

Free Bitesize Training Sessions

Throughout the year we host a small number of exclusive free bitesize training sessions on Employer Engagement. These are very well received and always fill up fast.

What if we could tailor make a bitesize training session just for your team?

Ideal if you’ve got staff dotted around the country, or just struggle to get everyone in the same room for training, we can arrange an interactive bitesize online training session at an affordable price that focuses on the exact areas where improvement is needed.

Why not visit our online courses pages to see courses currently available. These have been designed with the following sectors in mind,  Welfare to Work, Social Care and Skills.

Outshine are members of the following organistaions:

What our customers say…

After hearing from an experienced colleague how valuable Audrey’s training was, I was excited to attend her ‘Creating Opportunities by Phone’ course. This 1.5 day virtual training was expertly facilitated by Audrey. I personally have over 20 years’ experience in learning and development and cannot recommend Audrey highly enough. Excellent engagement, individualised learner support and thorough coverage of the theory and practice.

Debra Griffiths , Learning & Development Trainer – Shaw Trust

I initially attended Audrey’s 30 minute ‘Telephone Training’ call and knew from the first time I heard her this lady knew her stuff. Our team had lost confidence in making employer engagement calls over the course of the pandemic so we worked with Audrey to create a bespoke training for them. Audrey did not disappoint. She went above and beyond what I would have expected. The team were very happy with the training delivered and I believe it will make a real difference to our Supported Employment Service, allowing us to create more opportunities for Hackney residents. If anyone is considering booking training I would highly recommend Audrey, she has great knowledge of the sector and no matter how experienced, everyone will learn something from her training sessions. Thanks Audrey.

Caoimhe McKenna , Supported Employment Team Leader – London Borough of Hackney

I’d seen Audrey deliver a number of free sessions on Linked In around Employer Engagement training and instantly knew she would be the perfect coach and trainer for my team. Audrey recently delivered a “Creating Opportunities by Phone” virtual attempt for a team of 20 Account Managers. The course covered the fundamentals of making employer engagement calls, including preparation, setting objectives for the calls, and objection handling. My team is made up of very experienced, and newly recruited Account Managers, and yet Audrey found a way to connect everyone and share some of the existing knowledge and experience within the team to enhance the course content and encourage and support the newer members of staff. The training itself was held via Zoom, which I did have some hesitation over, but I needn’t have worried, Audrey’s energy and enthusiasm made sure everyone was engaged in the course content, and the day really did fly! Here is some of the feedback from the team;
“I loved the idea exchanges and conversations, it was very relaxed and tailored as Audrey was very aware that most, if not all had been involved in the process for some time, I loved her delivery and the fact that we could look away from the screen and learn by the breakout rooms.”

“I genuinely enjoyed the session and thought it was very insightful; not only because it allowed us all to share best practise and give ideas but because Audrey was very engaging and the slides and the way she structured the “lessons” were very well thought out. She enabled us to change our ways of thinking and was very positive. It was definitely worthwhile”

“I found the training valuable as over the years we tend to forget and get set in out day to day ways when contacting new prospect clients, today has reminded me of different tools and ways of how to approach cold calls and a reminder that there is no right or wrong way.”

I am so pleased with the session and would not hesitate to recommend Audrey to any of my network. If anyone is considering the training, please go for it, and if you need any more information about my experience with Audrey, please feel free to drop me a message.

**Discover what others are saying about Audrey and her employer engagement skills training. Check out more glowing recommendations and testimonials on LinkedIn.

Claire Lane, Former National Employer Engagement Manager – Remploy

Audrey came to us as a recommendation from IPS Grow and several members of the team were already following her on LinkedIn. Audrey delivered specialists bespoke phone-based contact / sales training to our large team of Employment Specialists and provided excellent follow along support and feedback. Audrey is highly professional and the follow up and feedback is the best I have seen! Highly recommended.

Kyriacos Colocassis, Award Winning Employment Service Manager – NHS – Central North West London

I came across Audrey through a colleague’s recommendation, and she has since presented workshops about employer engagement to our members through national webinars and a number of regional member forums. Her presentations highlight best practice and are full of insightful tips. Audrey is an engaging trainer who is adept at involving her audience and addressing their concerns. We’ve received wonderful feedback from our members and a number have gone on to undertake further training. I have no hesitation in recommending her work.

Huw Davies, Former CEO of the British Association for Supported Employment

Audrey has recently undertaken some fantastic employer engagement training at city of Bristol College. Audrey came highly recommend from the Western Training Providers Network and lived up to her reputation. Our work based learning assessors were taught the soft skill and techniques to allow them to engage employers and improve outputs. We will be continuing to work with Audrey and I would recommend her to any college.

Simon Arnold, Managing Director Partners – on behalf of Bristol College