EFFORTLESS EMPLOYER ENGAGEMENT:
PHONE SKILLS SIMPLIFIED

Master the art of connecting with employers by phone—no pressure, just proven strategies.

COURSE DESCRIPTION

This eight-week, self-paced online course teaches simple, effective ways to engage new employers confidently and comfortably over the phone. Each week, you’ll receive a new module packed with practical tools and strategies tailored for professionals in employability and skills.

Whether you’re a Job Coach, Employment Advisor, Caseworker, or Team Leader, this course will guide you in building strong employer relationships that lead to more job or training opportunities.

WHAT YOU’LL LEARN

  • Confident First Contact: Proven steps for making impactful initial calls.
  • Build Rapport Fast: Techniques to connect genuinely from the start.
  • Make Every Call Count: Tips for leaving a positive impression, regardless of outcome.
  • Reach the Right Person: Strategies to connect with decision-makers.
  • Handle Objections Smoothly: Techniques to keep conversations positive.
  • Structured Call Framework: A tried-and-tested approach for successful calls.
  • Gain Commitment Effectively: Build strong, lasting employer relationships.

KEY BENEFITS

  • Self-Paced Progress with Weekly Modules. Work through each module on your own time, with a new one released weekly to help you steadily build your skills.
  • Practical Skills Practice with AI-Driven Tools. Engage in real-time call simulations using our cutting-edge AI-driven employer personas. Practice key elements of your calls in a risk-free environment and measure your progress against benchmarks designed to build confidence and ensure steady improvement.
  • Relevant, Practical Tasks to Track Progress. Complete relevant, practical tasks that let you measure your progress and see immediate improvements in your engagement.
  • Direct Email Support from an Expert. Receive support from a trainer with over 30 years of experience in Employer Engagement and Sales phone skills, so you’re never on your own.
  • Ready-to-Use Templates and Checklists. Access simple, effective templates and checklists designed to boost your confidence before, during, and after employer calls, helping you streamline your preparation and follow-up.
  • Embedded Learning for Professional Growth. Strengthen your progress with knowledge checks and quizzes designed to ensure accountability and understanding.

WHO IT’S FOR

Ideal for professionals in employability and skills, including Job Coaches, Employment Advisors, Caseworkers, Recruitment Consultant, Business Development Executives, Employer Engagement Officers, Employment Specialists, Supported Employment Coordinators, Placement officers, Team Leaders, Employer Account Executives, and Managers.

I’m Audrey Bodman, with over 30 years of experience in training and coaching within the employability and skills sector. I know firsthand how important it is to master these techniques for effective employer engagement. I designed this course to be practical and straightforward, and I’ll be available to provide email support, helping you apply these skills with confidence.

BE FIRST TO KNOW!!

Make sure you’re the first to know when this course becomes available by adding your details to the waiting list